Job Title: |
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Franchise Coordinator |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Lahore |
Gender: |
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Both |
Minimum Education: |
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Bachelors |
Degree Title: |
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Hold at least a Bachelor’s in Business administration. |
Career Level: |
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Officer |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 0 to 0 per Month |
Apply By: |
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May 13, 2014 |
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Job Description: |
The ideal candidate should:
- Hold at least a Bachelors in Business administration.
- Have 2 to 4 years of relevant work experience.
Job Description
- Create and analyze the weekly/ monthly reports.
- Coordinate with other departments (Sale and Support Centers etc.) for follow-ups.
- Analyze performance evaluation of all franchises, MSPs and BDOs of the region and guiding FSEs on improvement needs.
- Coordinate with QAST/FSEs for required training material for franchise CCRs and arrange need based training sessions where required.
- Arrange training sessions for franchise CCRs (Level I, II III certification, bi-monthly snaps etc.) as per franchise support calendar.
- Provide backup to FSEs in such a way that FC handles workload of the FSE who is unavailable (on leave) and provide support to FSEs during visits.
- Generate need based reports and data collection from business centers, franchise, and MSP and business development officers.
Essential Skills
- Strong communication and interpersonal skills
- Effective follow-up skills
- Proficiency in MS Office Suite
Desirable Skills
- Good analytical skills
- Pleasant and presentable personality
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Company Information |
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Company Name: Jazz Company Description:
Jazz is Pakistan's leading telecom service provider, spearheading service excellence and product innovation in the country. With a subscriber base above 50 million and a legacy of more than 20 years, Jazz maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry. Housing a nation-wide network of contact centers and an unparalleled fibre optic backbone of more than 10,000 kilometers,
Jazz has already invested billions of dollars in the country to date. It also provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 150 countries. As a responsible entity, the company passionately supports education, health and environmental initiatives and promotes sustainable business practices.
Jazz offers exclusive personalized tariff plans that empower customers and cater to the communication needs of a diverse group of people, from individuals to businessmen to corporate and multinationals. Through its innovative services and products, Jazz is set to bring about a digital revolution that will enable and transform societies towards a more progressive Pakistan.
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